Refund policy

                                            Returns/Refunds/Exchanges

We appreciate you visiting and purchasing our product(s) at A Scent of Serendipity!

* Our products are hand made and made in small batches, therefore we do not grant refunds. 

* If the product you received is deemed defective within 3 days with proof; please include photos of the item(s) that were damaged. Please send your claim to ascentofserendipity@gmail.com within 3 days of the delivery date. 

* If an item appears to be missing from an order, we will immediately address the mishap by resending that item as a top priority. Missing items need to be reported within 3 days of the delivery date.

* A Scent of Serendipity is not responsible for lost or stolen package(s). Please contact the carrier for help on recovery of package(s) delivered via your tracking email.